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call queues
asked in User to chose which call que is on
On the Mobile app each user should be able to turn on and off each call que they are apart of. ...
1
Aug 12, 2020 at 7:23am
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0
Answers
asked in Call Queue After Company Hours
Our company hours are 9 - 5. We have three call queues, two of them are also set to 9 - 5. We have one queue we would li...
2
Aug 5, 2020 at 8:19am
0 likes
1
Answer
asked in Clicking Ignore Call or Declining the call does not stop the phone from continuing to ring
When I get a call from a call queue if I click "Ignore Call" on my desktop app the Incoming Call screen goes away and th...
16
Jul 13, 2020 at 2:29pm
7 likes
2
Answers
asked in Call Queue Status
For RingCentral call queues, is it possible to add custom status such as "project work" or "break"? ...
0
Jul 8, 2020 at 12:24pm
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asked in Call queue calls toggle button in Mac app and Android app missing
I was recently updated to RC Phone on my Android phone (Samsung Galaxy S7) and my Macbook (Catalina 10.15.4) and have no...
0
Jul 7, 2020 at 12:41pm
0 likes
1
Answer
asked in No ring group option in Call Queue
Customer wants to use ring group (using soft phone) in a Call Queue....
0
Jul 2, 2020 at 12:58pm
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0
Answers
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